Also part of the UPMC family:
Also part of the UPMC family:

A Just Culture

UPMC Content 2
​​A key component of our commitment to safety is A Just Culture — an approach that fosters an environment of open communication and shared accountability. It’s a workplace model that empowers staff to voice concerns about patient safety without fear of retaliation and ensures confidence that leaders will listen and take action in a fair and consistent manner.

Through A Just Culture, safety is promoted by encouraging staff — from the bottom to the top — to communicate and discuss sensitive issues freely. We have established guidelines for dealing openly and consistently with mistakes and near misses when they do occur. We focus on understanding the underlying circumstances, taking action to address problems, supporting those involved, and developing corrective measures for going forward.

A Just Culture creates an environment where our staff is comfortable speaking up and identifying opportunities for improvement, and our leaders ensure steps are taken to learn from these events and prevent future errors. It is essential to our patient safety mission and ongoing efforts to improve our culture of safety.

For more information contact Cindy Liberi, Director, Patient Safety at 412-864-3884.

Find a Doctor

Browse UPMC doctors and medical professionals to find the care that's right for you. Customize your search by specialty, zip code, last name, and more.

Visit the UPMC Find a Doctor website.
Make an Appointment

Find important information on scheduling your appointment or finding a doctor or service that meets your needs.

Request an appointment now.
Find a Location

Browse addresses and contact information for our network of hospitals, specialty care practices, and community health locations.

Find a UPMC location near you.
Pay Your Bill

Learn more about how to pay your UPMC bill. Find resources including payment methods and contact information for assistance.

Pay your bill now.
Find a Career

Advance your career with UPMC. Discover our latest job listings and learn about our values and career pathways.

Find your ideal career at UPMC.