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The two-year ISD fellowship is a leadership development program that serves as means to develop a broad experience in fellows' career that will foster their professional development within the Insurance Services Division of UPMC.
ISD Fellows will rotate through UPMC Insurance Services Division (UPMC Health Plan, WorkPartners, and Community Care Behavioral Health), have an externship to another UPMC location, serve as the primary fellow for a UPMC system-wide service line, and have an optional rotation in any of the other entities in which interest is expressed.
Each rotation will serve as a learning experience for fellows by testing their abilities, as well as instilling applicable system and divisional knowledge related to the strategic plan and vision of the organization. Fellows will work with their rotation preceptor to develop goals and expectations for the rotation. Applicable project(s) work will be assigned within each rotation in order to ensure fellows' progress is meeting the expectations of the program. ISD fellows may also be assigned projects that span the entire two-year fellowship program.
In addition to departmental designated projects, fellows will also have the opportunity to seek out projects that meet their personal career objectives. At the end of the program, fellows will work closely with their preceptors in finding employment opportunities within the organization.
UPMC is highly committed to the training of administrative fellows, and offers opportunities to:
Fellows spend their first year rotating with the UPMC Insurance Services Division executive team. UPMC is the largest medical and behavioral health insurer in western Pennsylvania, insuring more than 3.5 million lives. UPMC Insurance Services Division serves as the centralized hub for a wide array of health insurance plan services and operates in the Downtown Pittsburgh campus located at the US Steel Tower.
Fellows participate in core functional rotations and an externship during their first year of the program and pursue a specific interest during their second year of the program. Upon completion of the program, fellows are prepared to move into highly competitive roles within the organization.
The fellowship is comprised of rotations, in which the fellows will primarily be involved in project work. Key areas of focus may include (but are not limited to):
Examples of first year externships include:
Examples of projects that ISD fellows may work on include:
The Insurance Services Division Fellowship Track recruited its inaugural fellow during the 2016-2018 fellowship program.
The following roles are potential examples of a second year Fellowship role:
ISD fellows are each assigned an advisor who serves as a mentor and an advocate throughout the entire fellowship. Fellows are also each assigned a preceptor during each rotation. Preceptors are responsible for guidance and progress by:
Mary Beth Jenkins
Chief Operating & Administrative Officer, UPMC Insurance Services Division
Administrative Fellowship Executive Sponsor, Insurance Services Division
Ritu Pathak
Second Year Fellow
University of Pittsburgh
pathakr2@upmc.edu
Tricia Kehl
First Year Fellow
Ohio State University
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