Visitors are welcome at UPMC Horizon at any time with the consent of the patient or the patient's designated representative. However, although the hospital permits patients to receive visitors at any time, visiting hours may be altered based on any individual patient’s condition.
Visitors are asked to respect the privacy of other patients and to keep noise to a minimum.
Visitors who arrive or leave the hospital after 8 p.m. should use the Emergency Department entrance.
Visitor privileges will not be restricted, limited or denied on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, or disability. The hospital does have the right to restrict visitation based on an individual’s behavior, a visitor’s status as a registered sexual offender, and any other circumstances as deemed inappropriate by the hospital’s administration.
- Children under the age of 12 are discouraged from visiting. It is best that children not be exposed to infection.
- All children under the age of 12 must be accompanied by an adult at all times. This rule applies in all rooms, lobbies, corridors, public restrooms, and the cafeteria.
What to Bring/What Not to Bring
- Flowers are permitted in patient rooms, including the Intensive Care Unit.
- Latex balloons are not permitted. Mylar balloons are OK.
- Please check with the nurse before offering a patient anything to eat or drink.
To Prevent Infection
- People who are coughing, sneezing, or ill must not visit.
- Visitors are asked to cover coughs or sneezes with their arm.
- All visitors should wash their hands upon entering and leaving patient rooms.
- When isolation is called for, visitors must take all isolation precautions as the physician or nurse directs.
- Please do not use patient restrooms unless the patient is assigned a private room and gives consent.
Sometimes We Must Ask Visitors to Leave
Visitors may be required to leave the patient’s room if:
- The patient is being examined by a doctor or nurse
- The patient’s condition has changed so that he or she needs to be seen by a doctor or nurse
- The patient or clinician has asked to be left alone