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At UPMC Mercy, we strive to accommodate all of our patients’ and visitors' special needs or physical challenges.
For people with impaired hearing or communications needs, we offer:
If you have any concerns, please talk with your nurse or the head nurse on the nursing unit.
Visit the UPMC Disabilities Resource Center for more information about our special needs services.
You are responsible for your personal belongings and valuables. Please leave all valuables — such as jewelry, large amounts of cash, and sentimental items — at home.
If it is necessary to secure your belongings until someone can take them home for you, we strongly advise you to contact security to have them collected, inventoried, and secured. To make arrangements, please coordinate with your nurse.
Any personal items found throughout the hospital are turned over to the Security Department for safekeeping until claimed. To inquire about a lost item, call 412-232-7998.
For information about spiritual care at UPMC Mercy, please call 412-232-8198.
We offer palliative care services for patients who are dying, and those with life-limiting illnesses.
The service emphasizes:
For more information, please visit the UPMC Palliative and Supportive Institute.
Location: 1st floor
Hours: Monday through Friday: 9 a.m. – 5 p.m. Closed weekends and holidays
Phone: 412-232-7672 – call for refills
Find more information in our general patient resources section to help you prepare for your stay at UPMC Mercy.