Resources for Patients and Visitors Resources at UPMC Northwest

Important COVID-19 Update

For the safety of patients and staff, UPMC is restricting visitors and volunteers at all hospitals and facilities. Learn about the most recent changes before visiting any UPMC care setting.

Visitor and Volunteer Restrictions

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Thank you for trusting UPMC Northwest for the care of yourself or your loved one. Our goal is to exceed your expectations when it comes to your care. Nothing matters more to us than you do.

Learn more about our commitment to you including:

• Patients information
• Visitors information
• Amenities

Information Desk

Our front desk, located in the hospital's main lobby, is manned by a receptionist from 6 a.m. to 3 p.m. After this time, our signage provides a phone number for assistance. The lobby closes at 8 p.m. and everyone has to enter through the ED entrance where security is located.

Additional Resources

• Pay Your Bill
• UPMC's Notice of Privacy Practices
• Tell Us What You Think About Our Services
• Classes and Events

Printable Resources

• Patient Handbook (PDF)
• Emergency Department Guide (PDF)
• Dining Menu (PDF)
• A Guide to Your Surgery (PDF)