Patient and Visitor Resources at UPMC Northwest

Information for Visitors and Support Persons

Visitors and support persons are an essential part of healing. Learn about visiting hours and the most recent changes before visiting any UPMC care setting.

Information for Visitors and Support Persons

Thank you for trusting UPMC Northwest for the care of yourself or your loved one. Our goal is to exceed your expectations when it comes to your care. Nothing matters more to us than you do.

Learn more about our commitment to you including:

• Patients information
• Visitors information
• Amenities

Information Desk

Our front desk, located in the hospital's main lobby, is manned by a receptionist from 6 a.m. to 3 p.m. After this time, our signage provides a phone number for assistance.

The lobby doors are open during the following times:

• Monday through Friday: 6 a.m. to 5 p.m.
• Saturday: 6:30 a.m. to 2 p.m.

When the lobby doors are locked, please use the Emergency Department entrance.

Additional Resources

• Patient Dining
• Retail Dining
• Pay Your Bill
• UPMC's Notice of Privacy Practices
• Tell Us What You Think About Our Services
• Classes and Events

Printable Resources

• UPMC Northwest Campus Map (PDF)
• Patient Handbook (PDF)
• Emergency Department Guide (PDF)
• A Guide to Your Surgery (PDF)
• After Hours Directions to Rehab and TCU (PDF)