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Patient Information Guidelines

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To more closely protect the privacy of patients and their families, we are no longer routinely disclosing a patient’s status or condition to the media. While HIPAA permits us to do so, UPMC is strengthening our policies to safeguard patient privacy, as well as protect personal and health information.

During a disaster situation, the public may benefit from the release of general information if it could potentially reduce public anxiety. The UPMC Media Relations Department will exercise judgment under these circumstances in determining any release of patient conditions.

If a patient has opted out, we can neither confirm nor deny their presence in a UPMC facility.

“Automatic opt out” status applies to the following patients: drug and alcohol abuse, behavioral health, crime victims, law enforcement officers and prisoners. For condition information on any victim of violent crime or injured officer, please contact the investigating law enforcement agency.​