Skip to Content
Also part of the UPMC family:

Services and Amenities for Families and Visitors at UPMC Shadyside

Services and amenities on this page include:

Dining and Snack Options

Cafeteria at UPMC Shadyside

Location: Posner Tower, 1st floor, across from Lori's Gifts.

Hours: Open for breakfast, lunch, and dinner:

  • Monday through Friday: 6:15 a.m. to 7 p.m.
  • Saturday and Sunday: 6:15 a.m. to 7 p.m.
  • Holidays, holiday weekends: 6:30 a.m. to 5 p.m.


  • Traditional meals
  • Takeout items
  • Full menu available until close

West End Café

Location: West Wing lobby at UPMC Shadyside.


  • Monday through Friday: 6 a.m. to 5 p.m.
  • Saturday, Sunday, and holidays: closed


  • Specialty drinks
  • Salads
  • Sandwiches

Café at Hillman

Location: Hillman Cancer Center, level one.


  • Monday through Friday: 7 a.m. to 4 p.m.
  • Saturday and Sunday: closed

Features: Both cold and hot foods

Vending areas

Vending machines with cold food items are located throughout the UPMC Shadyside campus.

Back to top

Gift Shops

Lori's Gifts at Shadyside

Location: Posner Tower, 1st floor.


  • Monday through Friday: 8 a.m. to 8 p.m.
  • Saturday and Sunday: 9 a.m. to 7 p.m.
  • Closed for all legal holidays


Online Shopping:

To shop and order items for your loved ones, visit our online shop.

Visit our online gift shop. 

Lori's Gifts at Hillman Cancer Center

Location: Hillman Cancer Center, ground level, off the lobby.


  • Monday through Friday: 9 a.m. to 3 p.m.
  • Weekends and holidays: closed



  • Specialty lotion for cancer patients
  • Inspirational gifts
  • Jewelry and handbags
  • Greeting cards
  • Magazines
  • Snack food and other sundry items

Back to top

Banking Machines (ATMs)

For your convenience, bank machines are available in 2 locations:

  • Cancer Pavilion, 1st floor, near the visitor elevators
  • Shadyside Medical Building, 1st floor, across from the Hopwood Library
  • Hillman Cancer Center, ground floor, near the gift shop

Back to top

Wireless Internet Access

Use of the UPMC guest network (wi-fi) at UPMC Shadyside is free of charge.

  • Devices are able to connect to the Internet via the public wi-fi network.
  • You will be required to agree to the Acceptable Use Policy each time you access the Internet.

Back to top


The Hopwood Library offers a wide selection of books, pamphlets, magazines, newsletters, and videos in commonly used language about:

  • Diseases
  • Chronic conditions
  • Drugs
  • Tests and procedures
  • Treatments
  • Wellness

Computers (including wheelchair-accessible) are available for online searches.

Professional library staff can help patients and visitors find the information they need. The library has alcoves for more private viewing or reading and photocopy services are available.

The Hopwood Library is open weekdays from 8 a.m. to 5 p.m. If you have any questions, please call 412-864-6781.

Back to top

Gardens, Chapel, and Meditation Area

  • The Hopwood Garden and atrium is off of the ground level of Hillman Cancer Center at UPMC Shadyside.
  • An interfaith chapel is located in Posner Tower on the 1st floor. Prayer books, Bibles, and electric Sabbath candles are available on request.
  • The Hulme Meditation Area is a quiet place for reflection and relaxation. It is located near the Hopwood Garden and atrium on the ground level of Hillman Cancer Center.
  • The Japanese Garden is located in front of the main hospital entrance (Centre Avenue) at UPMC Shadyside.

Back to top

Blood Donation Center

In collaboration with Central Blood Bank, UPMC Shadyside houses an on-site blood donation center. The blood donation center helps to ensure that an adequate blood supply is available for those in need.

Every Friday, from 8:30 a.m. to 3:30 p.m., our weekly blood drive is open to all patients, families, and staff.

For more details or for an appointment, call toll-free 1-866-DONORS-1 (366-6771).

Back to top