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Gastroenterology (Digestive Disorders) Telemedicine Services

UPMC's GI doctors use telemedicine to provide remote care for people with digestive problems or diseases.

We offer virtual care visits by video, phone, or online. They're great for those who don't live near Pittsburgh, Pa., or whenever an in-office visit isn't essential.

About GI Telemedicine Care

We offer telemedicine care for digestive health consults, first exams, and follow-ups.

With telemedicine, you can see or contact your UPMC GI doctor through a:

  • Secure, HIPPA-compliant video visit. These are ideal for follow-up care when a phone call isn't quite enough, but you don't need a face-to-face visit.
  • Phone appointment.
  • Secure, online private message (via a free UPMC patient portal).
  • With telemedicine, people with chronic GI problems can better manage their health.

Benefits of Digestive Health Telemedicine

GI telemedicine provides easy and fast access to a UPMC digestive disorders specialist.

People also like that it:

  • Saves time and money by not having to travel to Pittsburgh or take time off from work.
  • Offers offer a more relaxed setting, from the comfort of one's home. Many people find this makes it easier to discuss their digestive problems.
  • Is easier for family members or caregivers to attend an appointment.
  • Reduces exposure to germs.

Is a GI Video Visit Right for Me?

Most people can use telehealth unless they need a physical exam in the office, blood tests, or a GI procedure.

Video visits are a good choice for non-urgent digestive problems, such as:

  • Constipation or diarrhea
  • Gas or bloating
  • Heartburn
  • Hemorrhoids
  • Irritable bowel syndrome

Video visits are also helpful for:

  • Managing stable, chronic conditions like Crohn's disease, liver disease, or acid reflux (GERD).
  • Sudden-onset GI symptoms because people can often get an appointment within 1 to 2 days. Most of the time, doctors can diagnose and help people during a video visit if their problem isn't severe.

Only a small percent of gastroenterology telemedicine patients will need to go into the clinic for a further exam.

What to Expect at Your GI Telemedicine Visit

Video visits provide care equal to in-office appointments. They're full-length appointments with UPMC GI doctors.

You attend your video visit using a computer with a webcam, a tablet, or a smartphone.

Via telemedicine, doctors can:

  • Review your chart from your referring doctor, or any imaging or lab tests.
  • Conduct a video exam. They'll ask you to show the place on your belly that hurts and to push on certain places.
  • Share the care plan electronically with your health care team.
  • Address your questions or concerns.
  • Perform any follow-up appointments as needed.

Learn More About GI Telehealth