At UPMC, we aim to make your neurology care experience as easy and stress-free as possible. Our staff will work closely with you and your health care team to schedule your appointment at a location and time that is convenient for you. We'll also tell you how to prepare for your appointment and what to expect during your visit.
On the day of your appointment, you should report to the neurology center's registration area near the lobby unless our staff tells you otherwise. You may need to complete health history paperwork or sign other forms.
You should arrive 20 minutes before your appointment to complete the necessary registration paperwork. If you are running late for your appointment, please contact the center where your appointment is scheduled to let them know.
Plan to bring your insurance card, referral, and the name and address of your insurance plan and/or claims payer. You'll also need to provide a list of any medications you take.
When you arrive at the neurology clinic, our receptionist will greet you. We'll let your care team know of your arrival and start your appointment as soon as possible.
What happens during your appointment depends on the type of symptoms you’re having and the care you need. Your doctor will talk to you about your condition and recommend next steps for your care.
Your care team will assist you with scheduling follow-up appointments or additional testing, as needed.
UPMC accepts many health insurance plans. We ask that you check with your health plan if you have questions about your coverage for doctor’s visits, emergency care, hospital stays, diagnostic tests, preventive screenings, or medical procedures. You're responsible for paying any non-covered charges.
If you have an insurance co-pay, you will be billed after your visit.
Common forms of payment we accept are:
When you choose UPMC for neurology services, you will receive:
