UPMC in Central Pa. believes that patients and their families have the right to express concerns about their care and services.
You may also contact The Joint Commission*, a hospital accreditation organization at:
The Joint Commission Office of Quality Monitoring
One Renaissance Boulevard Oakbrook Terrace, IL 60181 Phone: 800-994-6610 Fax: 630-792-5636 Email: firstname.lastname@example.org
*For UPMC Memorial patients only, you may contact the Healthcare Facilities Accreditation Program, a hospital accreditation organization at:
Healthcare Facilities Accreditation Program 506 North Clark, Suite 301 Chicago, IL 60654 312-920-7383 Or submit an online form.
Important Message from Medicare
Medicare patients have the right to report any concerns regarding quality of care, coverage decisions, or premature discharge to the Quality Improvement Organization (QIO). You can report these concerns by calling: Livanta at 1-888-396-4646 or TTY at 1-888-985-2660.
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