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Health Care Concierge Stories

Health Care Concierge Stories

Health Care Concierge Stories

Navigating health care and insurance can be difficult for many people. Helping patients and members get answers to their questions, and directing them to the right care, is crucial to giving them the best possible experience. Our UPMC Health Plan health care concierges help people solve both simple and complex issues, including coverage, billing, care options, and more. See how they make Life Changing Medicine possible.

Learn More About UPMC Careers

Kimberlys A. M., Health Care Concierge

Kimberlys A. M.

Kristin B. – Team Lead, Member Engagement

Terri R. – Senior Customer Service Analyst