Telehealth Services at UPMC

Clinical telehealth services connect patients and health care providers — nationally and internationally — to leading UPMC medical specialists.

These services aid in the diagnosis and care of urgent conditions, such as stroke and emergency medicine, as well as support complex and chronic cases, such as behavioral health and dermatology.

Below is a list of some of the telehealth services available at UPMC:

Colon and Rectal Diseases

• Surgical management of colorectal cancer, diverticular disease, and inflammatory bowel disease
• Management of specific types of benign colorectal disease
• Offer convenient pre-op and follow-up care close to home

Dermatology

• Remote medical care for complicated dermatology cases
• Inpatient (routine and STAT) consults for hospitals without dermatology coverage
• Outpatient consults for primary care as well as specialty offices
• Consults for consumers from the convenience of their home
• Timely transmission of images and clinical information
• Educational opportunities for residents and fellows

Emergency Care and Trauma

• Timely trauma evaluations for patients in remote or rural areas
• Assistance with triage and transfer decisions
• Learning opportunities for community providers

Intensive Care

• Efficient, team-based solutions for ICU shortages
• Proactive and individualized patient care
• Reduced ICU complication rates and length of stay

Maternal-Fetal Medicine

• Remote consults and co-management of high-risk and at-risk obstetrical patients
• Early interventions to help prevent progression of obstetrical complications
• Increased chance of local delivery

Ophthalmology

• Remote consults and test interpretations for hospitals without ophthalmology coverage
• Screenings for diabetic retina disease in PCP office
• Real-time image transmission and video display

Pathology

• Remote consults via whole slide digital imaging and store and forward image transmission
• Real-time dynamic intraoperative consultations
• Immediate access to pathology experts through a secure consultation portal

Pediatrics

• Enhanced provider and patient access to underserved pediatric subspecialties
• Decreased wait time, travel, and missed work and school days
• Remote learning opportunities for nurses and physicians at community hospitals

Psychiatry

• Outpatient and inpatient telepsychiatric services to underserved, rural areas
• Consultation liaison services for hospitals without in-house psychiatrists
• Increased convenience and access to mental health services for patients

Radiology

• Radiology support 24 hours a day, 7 days a week, 365 days a year
• Evening coverage for spine studies and all emergency department plain films
• Access to grand rounds and CME via audio and videoconferencing

Remote Monitoring

• Remote monitoring and proactive care for at-home patients
• Convenient management of chronic conditions
• Reduced hospital readmission rates, emergency room visits, and patient costs

Rheumatology

• Identify rheumatologic diseases early
• Manage chronic rheumatologic diseases
• Provide necessary follow-up care

Stroke

• Live, two-way audio and video assessments of stroke patients
• Real-time consults on the use of IV tPA
• Access to UPMC vascular neurologists 24 hours a day, 7 days a week, 365 days a year

Surgery

• Preanesthesia and preoperative clearance prior to surgery
• Virtual rounding of inpatients with primary surgeon
• Postoperative follow-up care close to home
• Types of surgical telemedicine services offered:
• Bariatric Surgery
• Cardiothoracic Surgery
• Endocrine Surgery
• Foot and Ankle Surgery
• Neurosurgery
• Surgical Oncology: Breast Surgery
• Thoracic Surgery
• Vascular Surgery

Wound Care

• Remote consults for patients with poorly healing wounds
• Real-time transmission and review of images
• Reduced patient transfer rates

Additional Specialties

• Acute Care, On-Demand with UPMC AnywhereCare
• Behavioral Health
• Breast Oncology
• Burn
• Cancer Genetics
• Critical Care
• Diabetes Management
• Genetics (Prenatal)
• Gynecologic Oncology
• Heart Failure
• Inflammatory Bowel Disease (IBD)
• Infectious Diseases
• Neurology
• Orthopaedics
• Plastics
• Pre-Operative Evaluation Center
• Pulmonology
• Reproductive Endocrinology and Infertility
• Sleep Evaluation
• Urologic Gynecology
• Voice Therapy