​During Your Stay at UPMC Presbyterian

You are responsible for your personal belongings during your stay at UPMC Presbyterian. Please leave all valuables — such as jewelry, large amounts of cash, and sentimental items — at home.

If it's necessary to secure any personal items until someone can take them home for you, we strongly advise you to deposit them in the hospital's safe. To arrange this, please speak with your nurse or call 412-648-2555.

Any lost items found throughout the hospital go to the UPMC Presbyterian Transportation Department for safekeeping until claimed. To inquire about a lost item, call 412-647-3636.

For patients who are dying or have life-limiting illnesses, UPMC Presbyterians palliative care service:

• Offers relief from pain and other distressing symptoms.
• Integrates physical, psychological, and spiritual aspects of patient care.
• Provides a support system to help patients live as actively as possible.
• Assists family members to cope during the patient's illness and in bereavement.

Visit the UPMC Palliative and Supportive Institute for more details.

Falk Pharmacy

Falk Medical Building
3601 Fifth Ave.
2nd Floor
Pittsburgh, PA 15213

Learn more about Falk Pharmacy.

UPMC Presbyterian Prescription Shop

UPMC Presbyterian
200 Lothrop St.
1st Floor
Pittsburgh, PA 15213

Learn more about UPMC Presbyterian Prescription Shop.

At UPMC Presbyterian, we strive to meet our patients’ and visitors' special needs or physical challenges.

For people with impaired hearing or communications needs, we offer:

• Sign language interpreters.
• Amplified phone receivers and TDD (telecommunications devices for the deaf).
• Closed-captioned television.
• Language interpreters/translators.
• Printed educational materials.

If you have any concerns, please talk with your nurse or the head nurse on the nursing unit.

The Office of Spiritual Care provides spiritual support to patients, families, and staff — regardless of faith, tradition, or denomination.

See our general patient resources section to help you prepare for your stay at UPMC Presbyterian.

• Pain control: Your nurses and doctors will work with you to help relieve or control your pain levels during your stay.
• Discharge planning: Your nurse will work with you and your family to plan your discharge from UPMC Presbyterian.
• UPMC Patient Relations: If you have concerns during your stay, please contact the Patient Relations Department of UPMC Presbyterian at 412-647-7615.
• Patient Rights and Responsibilities: Review our systemwide Patient Rights and Responsibilities guide that protects your interests and well-being during your stay.
• Organ donation: Learn more about becoming an organ or tissue donor.