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Image shows woman video chatting with a doctor. Text reads, "We can see you now".
Image shows woman video chatting with a doctor. Text reads, "We can see you now".

About Virtual Primary Care–UPMC in Central Pa.

Virtual Primary Care–UPMC is an online, full-service family medicine practice. We offer a wide spectrum of care for people ages 18 and older.

We manage your health and provide preventive and diagnostic care for both acute and chronic illnesses.

Virtual primary care is an ideal health care option for people who:

  • Have transportation issues.
  • Have trouble finding childcare./li>
  • Work fixed hours.
  • Travel often.

Virtual Primary Care-UPMC Hours

Monday – Friday, 8 a.m. to 5 p.m. Closed on most major holidays, including Martin Luther King Jr. Day.

Phone: 717-207-4800

Are you a new patient?

Schedule a New Patient Video Visit


Insurance we accept

We accept most major insurances.

Prior to your video visit, you are responsible for making sure:

  • Virtual Primary Care–UPMC accepts your health plan.
  • The correct Primary Care Physician/Group is on your card.
  • Your health insurance is active.

Failure to do so or insurance we can't verify at the time of service may result in rescheduling your appointment.

How We Can Help

We diagnose and manage:

  • Lung diseases.
  • Heart problems.
  • Endocrine issues.
  • GI tract and digestive disorders.
  • Orthopaedic issues.

We also offer:

  • Skin cancer screenings.
  • Acne, rosacea, and eczema treatments and other dermatology services.
  • Gynecologic care and birth control services.
  • Nutrition and exercise guidance.

Virtual Primary Care FAQ

Virtual primary care is just like your regular primary care practice, but online.

You'll have your own virtual PCP and can use telehealth for almost all your health care needs.

We can see you for chronic conditions like:

  • Diabetes.
  • High blood pressure.
  • Heart disease.
  • High cholesterol.
  • Mental health concerns.

We can also diagnose and treat acute issues such as:

  • Sore throats.
  • Fever.
  • Sinus infections.
  • Bladder infection.
  • Rashes and skin problems.

Anyone 18 years of age and older who wants the convenience of telehealth care and has a smartphone or device and an internet connection.

Our practice is especially helpful to people who:

  • Are very busy and have trouble finding time to go to their PCP's office for care.
  • Don't have a car or have other transportation challenges.
  • Travel often.

If you attend college or move outside of Pennsylvania, you may be able to continue using Virtual Primary Care–UPMC. Your PCP will be able to advise you which states qualify.

No. When you sign up, it's a transfer of care to Virtual Primary Care–UPMC.

There are very few issues that telehealth can't manage.

If you have more severe conditions, such as heart failure or diabetes, we have remote patient monitoring devices. These let us closely track your vital signs and health.

If your health makes it hard to travel, virtual care is a good option for you.

If you need an in-person visit, we'll refer you to one of our satellite locations in and around central Pa.:

  • Harrisburg.
  • Mechanicsburg.
  • Lancaster.
  • York.

Once there, a Virtual Primary Care–UPMC provider will see you for your in-person health care needs.

If you need a lab test or imaging scan, your virtual PCP will order it. Our staff will help you with scheduling the test or procedure.

Once scheduled, you'll go to the site where they normally perform lab tests or scans.

Your PCP will receive the results and discuss them with you in a timely fashion. They'll also talk to you about any needed follow-up tests or care.

You can also see your test results in the UPMC Central PA Portal.

Monday through Friday, 8 a.m. to 5 p.m.

Please note that we're closed on most major holidays, including Martin Luther King Jr. Day.

You have a few options if you need after-hours care:

  • Call your PCP's office and select the nurse advice call line, 24/7. Or call 717-988-0074 or toll-free 1-866-968-7731. We have providers on-call services evenings, overnight, and weekends.
  • If we need to see you in person, we offer walk-in care at UPMC Express Care and UPMC Urgent Care.

When your PCP isn't available, another virtual practice provider can see you or answer questions during business hours.

If you have insurance, we will bill your health plan for your visit.

Based on your plan, you may have a copay, coinsurance, or deductible.

You will need:

  • A smart phone or device.
  • A UPMC Central PA Portal account.
  • An internet connection.

You can schedule your new patient virtual visit through the UPMC Central PA Portal or call 717-207-4800.

Anyone over the age of 18 is welcome.

We're unable to care for children under 18 because of a child's vital in-person health care needs and vaccine schedule.

Connect with the UPMC Central PA Portal app 24/7

Login or Sign Up for UPMC Central PA Portal

The UPMC Central PA Portal provides patients with convenient and secure access to their health information right at their fingertips. View test results. Get virtual care. Message your care team. Schedule and manage appointments. And much more.

Log-In or Sign Up Today

Contact UPMC

Contact UPMC

When it comes to health care for you and your family, UPMC is here. It's easy to find the right doctor, health screenings, programs, classes, and more.

Contact UPMC in central Pa.
UPMC
200 Lothrop Street Pittsburgh, PA 15213

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