Virtual Primary Care–UPMC is an online, full-service family medicine practice. We offer a wide spectrum of care for people ages 18 and older.
We manage your health and provide preventive and diagnostic care for both acute and chronic illnesses.
Virtual primary care is an ideal health care option for people who:
Monday – Friday, 8 a.m. to 5 p.m. Closed on most major holidays, including Martin Luther King Jr. Day.
Phone: 717-207-4800
Schedule a New Patient Video Visit
We accept most major insurances.
Prior to your video visit, you are responsible for making sure:
Failure to do so or insurance we can't verify at the time of service may result in rescheduling your appointment.
We diagnose and manage:
We also offer:
Virtual primary care is just like your regular primary care practice, but online.
You'll have your own virtual PCP and can use telehealth for almost all your health care needs.
We can see you for chronic conditions like:
We can also diagnose and treat acute issues such as:
Anyone 18 years of age and older who wants the convenience of telehealth care and has a smartphone or device and an internet connection.
Our practice is especially helpful to people who:
If you attend college or move outside of Pennsylvania, you may be able to continue using Virtual Primary Care–UPMC. Your PCP will be able to advise you which states qualify.
No. When you sign up, it's a transfer of care to Virtual Primary Care–UPMC.
There are very few issues that telehealth can't manage.
If you have more severe conditions, such as heart failure or diabetes, we have remote patient monitoring devices. These let us closely track your vital signs and health.
If your health makes it hard to travel, virtual care is a good option for you.
If you need an in-person visit, we'll refer you to one of our satellite locations in and around central Pa.:
Once there, a Virtual Primary Care–UPMC provider will see you for your in-person health care needs.
If you need a lab test or imaging scan, your virtual PCP will order it. Our staff will help you with scheduling the test or procedure.
Once scheduled, you'll go to the site where they normally perform lab tests or scans.
Your PCP will receive the results and discuss them with you in a timely fashion. They'll also talk to you about any needed follow-up tests or care.
You can also see your test results in the UPMC Central PA Portal.
Monday through Friday, 8 a.m. to 5 p.m.
Please note that we're closed on most major holidays, including Martin Luther King Jr. Day.
You have a few options if you need after-hours care:
When your PCP isn't available, another virtual practice provider can see you or answer questions during business hours.
If you have insurance, we will bill your health plan for your visit.
Based on your plan, you may have a copay, coinsurance, or deductible.
You will need:
You can schedule your new patient virtual visit through the UPMC Central PA Portal or call 717-207-4800.
Anyone over the age of 18 is welcome.
We're unable to care for children under 18 because of a child's vital in-person health care needs and vaccine schedule.
The UPMC Central PA Portal provides patients with convenient and secure access to their health information right at their fingertips. View test results. Get virtual care. Message your care team. Schedule and manage appointments. And much more.
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When it comes to health care for you and your family, UPMC is here. It's easy to find the right doctor, health screenings, programs, classes, and more.
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