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Health Services Division Administrative Fellowship in Erie County

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The two-year health services division administrative fellowship at UPMC Hamot provides exposure to all aspects of health system operations and management. It's ideal for those who wish to pursue a career in any aspect of health system administration.

Year I: Core Functional Rotations — Erie County

Health Services Division Administrative fellows spend their first year rotating with the executive team at UPMC Hamot.

UPMC Hamot is a 446-bed tertiary care facility, regional referral hub, and Level II Trauma Center located in Erie, Pa. Supported by a 400-member medical staff and 3,100 dedicated employees, UPMC Hamot’s mission is to serve its patients, communities, and one another in the UPMC Hamot tradition of quality, health, healing, and education. UPMC Hamot’s superior healthcare services are continually recognized by notable accrediting bodies. The organization joined UPMC on February 1, 2011.

Throughout rotations, fellows will gain structured experience.

​Rotation: ​Exposes Fellows To:


(Preceptor: Jim Fiorenzo, President)

Includes projects in the areas of:

  • Strategic Planning
  • Governance
  • Marketing
  • Finance
  • Physician relations
  • Human Resources
  • Diversity and Inclusion
  • Information Technology
  • Business Development
  • Regional Hospital Affiliations and Partnerships

​Hospital Operation

(Preceptor: David Gibbons, Chief Operating Officer)

Experiences in hospital operations under the direction of the Chief Operating Officer of UPMC Hamot.  Areas of focus include:

  • Perioperative Services
  • Radiology
  • Hospital Based Clinics
  • Facilities Planning
  • Housekeeping
  • Maintenance
  • Construction
  • Dietary Services

​Nursing and Patient Care Services

(Preceptor: Jim Donnelly, Chief Nursing Officer)

​The many facets of nursing and quality operations and administration, including:

  • Capacity management and patient throughput
  • Performance and productivity
  • Strategic initiatives focused on quality and patient satisfaction to impact value-based purchasing
  • Developing new care delivery models to support an accountable organization and healthcare reform
  • Patient Safety and Quality
  • Process Improvement
  • Patient Services
  • Regulatory Compliance

​Ambulatory and Women's Services

(Preceptor: Debbie Burbules, VP Ambulatory and Women's Services)

The many facets of nursing operations and administration, including:

  • UPMC Hamot Women’s Hospital
  • UPMC Hamot Health Connection and Diabetes Education
  • Home Health and Hospice
  • Palliative Care
  • Wound Clinic
  • Infusion Center

​Medical Staff Office

(Preceptor: Richard Long, MD, VP Medical Affairs)

Projects supporting UPMC Hamot’s Chief Medical Officer, including:

  • Medical Staff Office
  • Pharmacy
  • Research
  • Graduate and Continuing Medical Education
  • Physician Practice Management

​Physician Practice Management

(Preceptor: Lynn Rupp, VP Physician Network)

Important aspects of physician practice management within UPMC Hamot’s physician services division, such as:

  • Physician practice management
  • Conversion from traditional practice to Patient Centered Medical Home
  • Physician contracting
  • Physician recruitment
  • Hospital and physician practice coordination of services

Project Examples

Examples of projects, roles, etc. that health services division administrative fellows may work on include:

  • Conducting process and workflow improvement studies
  • Coordinating various task forces
  • Serving a variety of analytical roles
  • Establishing new clinics
  • Assisting with the implementation quality-of-care improvement initiatives
  • Assisting with the integration of clinical departments across campuses
  • Exposure to financial analyses
  • Championing various projects with senior leadership
  • Community outreach

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Year II: Flexible Year — Erie County

The second year of the health services division administrative fellowship allows more flexibility in satisfying career objectives.

Based on the organization’s needs, fellows may have opportunities in the following:

  • Extended or additional rotations
  • Strategic planning
  • Marketing
  • Information systems
  • Health information management
  • Human resources
  • Project work as assigned by the chief executive officer, chief operations officer, or other members of senior management
  • Department management
  • Regional hospital projects

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Roles and Expectations — Erie County

Each fellow is also assigned a preceptor during each rotation. Preceptors are responsible for guidance and progress by:

  • Defining projects
  • Ensuring that fellows' needs are being met
  • Meeting with fellows regularly
  • Providing timely feedback regarding performance and progress

See a list of fellowship advisors and preceptors.

Fellows are responsible for providing their advisors and preceptors with all necessary information to ensure a mutually beneficial experience.

Health Services Division Administrative fellows must also attend the following meetings:

​Meeting ​How Often
​Rotation preceptor meetings
​Executive management meetings
​Weekly, fellows invited occasionally
​Management team meetings
​Management forum meetings ​Quarterly
​Board meetings

Interested in applying for an administrative fellowship?

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