Infectious disease specialists offer many of the same services through telehealth that you'd receive during an in-person visit.
UPMC's infectious disease experts can see Pennsylvania residents for initial consults or follow-up appointments using telemedicine.
Virtual care helps make appointments more accessible for all our patients, especially if they have travel or mobility issues.
The UPMC Center for Care of Infectious Diseases offers a wide range of services through online visits:
You can make an appointment to:
Those who are waiting for a transplant or have recently had one can use UPMC telehealth services as well. Our transplant doctors offer consults and follow-up appointments online.
You or your doctor can request a transplant infectious disease telehealth appointment. Your doctor will decide if a video visit is right for you.
People with certain symptoms (e.g., a fever, a new rash, or a wound) will still need an in-person visit.
People with HIV often receive both their primary care and HIV care from their HIV doctor.
Most people with HIV see their doctor twice a year to discuss:
Video visits offer a convenient option for this ongoing care.
Doctors can order lab work and any other tests during the telehealth visit.
To have your lab work done, you can:
Here are some other ways we help via virtual care:
To learn more about PACT's HIV/AIDS services or to make an appointment, call 412-647-7228 or 1-877-788-7228.
There are many benefits of online video visits:
People who get the most from telehealth visits with the UPMC Center for Care of Infectious Diseases include those who:
UPMC mainly uses your patient portal for telehealth services.
Before your appointment, you should:
All UPMC telemedicine visits are HIPAA-compliant and use secure software to protect patients' privacy.
If you don't feel that you're tech-savvy or aren't sure how to use telehealth, you can call your doctor for help. In some rare cases, you may need to schedule an in-person visit.
UPMC accepts most health plans. Billing procedures for video visits change often.
If have any billing questions, call:
You can schedule a video visit the same way as an in-person one by calling your doctor.
Be sure to sign up for a free UPMC patient portal account if you don't already have one.