Am I at risk?
People most at risk for getting COVID-19 are those who have recently traveled to places where person-to-person transmission of the virus is occurring, and/or those who have been exposed to someone who has tested positive for COVID-19.
What are the symptoms of COVID-19?
The most common symptoms are fever, cough, and shortness of breath.
What actions should I take if I don't have symptoms but think I have COVID-19, or I have come into contact with someone who tested positive?
If you do not have symptoms, you may contact your doctor for advice. Practice routine precautions such as social distancing.
What do I do if I have symptoms?
If you have flu-like symptoms, including fever, cough, and shortness of breath, you should contact your primary care provider or use UPMC AnywhereCare. A video visit from home limits the spread of infection. If needed, UPMC can guide you safely to the next care site.
You can also book a video visit directly with your primary care provider using our online directory. Don’t have a primary care provider? Find one in our online directory and schedule your visit.
When should I go to the emergency department?
If you are experiencing severe symptoms such as trouble breathing, you should visit an emergency department in your community for immediate care. If you can, call ahead so they may prepare for your arrival and prevent spread of any illness. Do not delay if you have severe breathing problems.
Can I go to a UPMC Urgent Care for COVID-19 Testing?
COVID-19 testing is available only for patients who have a written referral or written order from a medical provider. UPMC Urgent Care will honor any prescription for symptomatic patients (individuals with COVID-19 symptoms) and pre-procedural prescriptions from a UPMC provider.
You can schedule a COVID-19 test online at select UPMC Urgent Care locations at www.upmc.com/covidtestingUC. UPMC Urgent Care staff can administer a COVID-19 test while you are in your vehicle or safely inside the office.
COVID-19 Test Without a Written Referral or Written Order
Patients who do not have a medical referral may request an evaluation. Based on the outcome of that evaluation, UPMC Urgent Care providers may order a COVID-19 test. Medical evaluations are provided for ‘walk-in’ patients only during regular business hours.
What else can I do to stay safe and healthy?
Remember to practice routine precautions such as keeping at least 6 feet away from others when possible.
If you believe you have been exposed to the coronavirus (COVID-19), whether you have symptoms or not, you should contact your primary care provider or use virtual (online) visits to receive initial guidance. A virtual care visit from home limits the spread of infection, and if needed, your provider can guide you safely to the next care site or recommend COVID testing.
If you do not have a primary care provider, you can call the UPMC Pinnacle Nurse Advice team at 1-866-9-NURSE1 (1-866-968-7731) or 717-988-T0074.
If you have life-threatening symptoms like difficulty breathing or chest pressure, you should visit an emergency department in your community for immediate care. Thank you for helping us keep our community safe by limiting the spread of the virus and allowing our teams to care for the sickest patients.