The Behavioral Health Access Call Center at UPMC Altoona offers easy access to mental health and drug and alcohol services. All calls are private.
What we do:
The Access Center cares for anyone without regard to race, faith, gender, age, national origin, disability, or economic status.
If you or a loved one needs our help, call 814-889-2289.
The center is open Monday through Friday from 8 a.m. to 4 p.m.
We are located at 501 Howard Avenue, Building C. Suite 201 (across from UPMC Altoona Hospital). Though we’re a call center, walk-ins are welcome.
Our Crisis Center is open 24 hours a day to respond to urgent mental health needs at 814-889-2141, option 1.
We do not provide treatment but will decide the type of help you need. Then, we'll connect you with a provider that you choose.
We offer referrals to services for all age groups, including
Call 814-889-2289, Monday through Friday, 8 a.m. to 4 p.m.
Please prepare a summary of the problem you or the person you are referring is having and provide:
A trained staff member will decide the proper level of treatment and make an appointment with a provider of your choice.
For urgent mental health needs, call our Crisis Center — open 24/7 — at 814-889-2141, option 1.