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Telepsychiatry Services at UPMC Western Psychiatric Hospital

Our Telepsychiatry Program offers the following psychiatric and mental health services to patients and professionals:


Outpatient Telepsychiatry Services

The Telepsychiatry Program provides access to mental health services in counties across Pennsylvania that before had little to no psychiatric care.

We offer these outpatient services through a partnership with the Community Care Behavioral Health Organization. Community Care manages mental health services for Pennsylvanians who receive Medical Assistance.

Using videoconferencing, patients at their local behavioral health centers can:

  • Consult with a UPMC psychiatrist virtually, with support from a nurse or social worker.
  • Receive treatment and medication management on a routine basis.
  • Increase engagement with mental health treatment.

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Inpatient Telepsychiatry Services

UPMC psychiatrists provide inpatient consults for hospitals that have a shortage of psychiatrists or don't have any on staff.

Using telepsychiatry, doctors and staff at regional hospitals can:

  • Consult via phone or a real-time audio videoconference with a UPMC psychiatrist.
  • Share electronic patient records with UPMC psychiatrists.
  • Use real-time audio videoconferencing to treat patients.

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Telepsychiatry Education and Training for Health Care Professionals

UPMC's world-class telepsychiatry staff helps behavioral health workers by:

  • Offering resident electives to train psychiatrists in telemedicine.
  • Providing online training.
  • Offering videoconferences with experts in their fields.
  • Conducting research studies and looking for new mental health treatments.
  • Offering educational webcasts.

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Learn more about UPMC telepsychiatry services: