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Our Experts

Jeffrey D. Magill, MS

Mr. Magill is manager of clinical services at UPMC Western Psychiatric Hospital, overseeing the Crisis Training Institute, emergency preparedness, and the As Soon As Possible (ASAP) staff support team. For more than 25 years, Mr. Magill has responded to crisis situations, providing behavioral health support in times of need to individuals in various settings, including health care facilities, businesses, schools, and in the community.

Mr. Magill manages operations of UPMC Western Psychiatric's ASAP staff support team. He has experience developing and teaching training programs in crisis management, suicide prevention and assessment, emergency preparedness, and behavioral health response to crisis situations.

Mr. Magill co-authored the “Comprehensive Crisis Management” (CCM) program and is an approved instructor for the International Critical Incident Stress Foundation in “Assisting Individuals in Crisis and the Group Crisis Intervention Training” classes.

Daniel Lichok, MA

Mr. Lichok is program manager for the Crisis Training Institute and co-coordinator of the ASAP staff support team at UPMC Western Psychiatric Hospital. Prior to working for UPMC Western Psychiatric, Mr. Lichok worked in direct care for individuals with intellectual disabilities, wrap-around services, and caseworker services. Prior to becoming a crisis trainer, he was a clinician at resolve Crisis Services. During his time at resolve, Mr. Lichok worked in the phone, mobile, and walk-in departments and had the opportunity to provide training on many occasions to staff Western and other mental health facilities.

Mr. Lichok co-authored the “Comprehensive Crisis Management” (CCM) program where he is a master trainer, is a master trainer for Livingworks in Applied Intervention Skills Training (ASIST), and is an approved instructor for the International Critical Incident Stress Foundation in “Assisting Individuals in Crisis and Group Crisis Intervention Training” classes.

Mollie Moreci, BA

Ms. Moreci is a crisis trainer for the Crisis Training Institute, part of UPMC Western Psychiatric Hospital. She has dedicated much of her life, professionally and in an extracurricular capacity, to working with individuals with varying specialized needs. She earned her bachelor's degree from The College of Wooster, with a focus in sociology and psychology. Prior to joining the Crisis Training Institute she taught comprehensive crisis management trainings as part of her full-time responsibilities with The Conroy Merck Intensive Treatment and The Merck Summer Intensive Treatment Programs through UPMC Western Psychiatric. During her eight years with Merck, Ms. Moreci worked in partnership with Pittsburgh Public Schools as a clinician in a classroom setting. The classrooms double as partial treatment for students, ages 5-21, with dual diagnoses of developmental disorders and significant behavioral issues. Ms. Moreci brings a thoughtful and holistic approach to working with the individuals she encounters in her professional role. As a clinician she stresses the importance of utilizing the least-restrictive intervention model, which the CCM program embodies.

Currently, Ms. Moreci is a trainer for the Comprehensive Crisis Management Program (CCM) and is trained in the Applied Suicide Intervention Skills (ASIST) Training. She is eager to share the concepts and methods of CCM training and its least-restrictive intervention model with other professionals, as they have been an invaluable facet of her work as a clinician, teacher, and caretaker in community, in-home, clinical, residential, extracurricular, and school environments; both domestic and international.

Timothy Birge, BA

Image of Tim Birge.

Timothy Birge is a crisis trainer for the Crisis Training Institute at UPMC Western Psychiatric Hospital. Mr. Birge received his bachelor's degree from West Virginia University, majoring in psychology and minoring in communications. While completing his degree, Mr. Birge provided counseling and direct care services to teens and adolescents through Monongalia County Youth Services of West Virginia.

Before becoming a trainer at the Crisis Training Institute, Mr. Birge trained in comprehensive crisis management at the Brighton Rehab and Wellness Center LTSR, where he worked for 12 years as a mental health technician for residential behavioral health patients. Mr. Birge provided individual counseling, direct care, and facilitated groups for individuals 18 and older experiencing severe mental illnesses and requiring additional support to transition from inpatient psychiatric hospitalization to the community.

In addition to his work at Brighton Rehab and Wellness, Mr. Birge served as a crisis clinician for UPMC Beaver County Crisis Intervention Services for 13 years. Mr. Birge supported crisis services including phone calls, walk-in care, and mobile evaluations. He additionally served as a county mental health delegate, where he authorized involuntary psychiatric evaluations to individuals struggling with immediate life-threatening behavioral needs.

Mr. Birge was a drug and alcohol counselor for Penn Pavilion/Fenton Security in New Brighton, PA, where he provided inpatient drug and alcohol use recovery services to PA Department of Corrections inmates and PA state parolees.

Mr. Birge is trained in Critical Incident Stress Management (CISM) and currently serves the CISM teams in both Beaver County and Butler County. He is a certified Basic Life Skills (BLS) instructor, first aid Instructor, and PA Disaster Crisis Outreach and Referral (DCORT) professional. Mr. Birge has also completed Applied Suicide Intervention Skills (ASIST) Training.

Mr. Birge has had the opportunity not only to teach Comprehensive Crisis Management (CCM) to his colleagues but has direct experience in using its techniques and approaches when providing care and promoting partnership and collaboration. He is excited to share his experience and train others in the methods of the CCM program that have been so beneficial to him.

Rebecca Pison, MSW

Image of Rebecca.Becca Pison is a full-time crisis trainer for the Crisis Training Institute at UPMC Western Psychiatric Hospital. She has been working in inpatient mental health since graduating from Temple University in 2015 where she earned her bachelor’s degree in psychology with a minor in English.

Upon graduation, Becca began working at UPMC McKeesport as a milieu therapist on their general adult behavioral health unit (BHU) as well as their transitional recovery unit (TRU). She went back to school at the University of Pittsburgh for her master’s in social work and continued to work as a milieu therapist full-time, while beginning to work as a crisis trainer part-time. Becca completed two internships while working towards her master’s degree, one at Pyramid Healthcare Outpatient Treatment Center and the other on Western Psychiatric Hospital’s general adult BHU and TRU. After Becca graduated with her master’s degree, she began working as a full-time social worker on Western Psychiatric Hospital’s general adult BHU. Becca worked there for about one year. Becca is particularly passionate about advocating for individuals with severe, chronic, and persistent mental illness who often require several months’ time to recover from mental health crises. Therefore, Becca then transitioned back to McKeesport Hospital to continue work as a full-time social worker on their general adult BHU and TRU as she had missed this aspect of the TRU population.

More recently, Becca had begun to feel a pull towards teaching CCM full-time. Becca has always loved teaching and feels very strongly about sharing information regarding least restrictive intervention methods and the importance/benefits of verbal de-escalation and positive relationships with individuals with mental health diagnoses and cognitive disabilities. Becca is excited to continue spreading the knowledge of CCM to coworkers and clients from various professional backgrounds, as well as to contribute to the evolution of the CCM program over time.

Curt Williams, MA

Image of Curt Williams.Curt Williams is a full-time crisis trainer for the Crisis Training Institute at UPMC Western Psychiatric Hospital. Since 2009, Curt has dedicated both volunteer and professional hours to supporting individuals with specialized mental health needs. Prior to working for UPMC Western Psychiatric Hospital, he worked as the director of an afterschool program, intellectual disability casework supervisor, behavior specialist, mobile crisis counselor, and outpatient therapist. Curt is particularly passionate about working with the neurodivergent population, individuals with complex trauma histories, and focusing on trauma informed counseling approaches during crisis and disaster situations. He strongly believes in interventions taught in Comprehensive Crisis Management (CCM) and is excited to see how the program changes, grows, and influences others to utilize least restrictive intervention and de-escalation techniques.

Curt earned his bachelor’s in psychology from Grand Canyon University and his master’s in mental health counseling from Walden University. In addition to being a master trainer of CCM, he is also a National Certified Counselor (NCC), highly active member of the American Counseling Association, and advocate in a local human rights committee.

Rachel Burdette, BA

Image of Rachel.Rachel Burdette is a crisis trainer for the Crisis Training Institute at UPMC Western Psychiatric Hospital. She cares deeply about improving the greater Pittsburgh area’s communities and has dedicated both professional and volunteer hours over the last 16 years to effect positive change for underserved populations.

Rachel received her bachelor's degree from West Virginia University, where she developed a strong foundation in understanding and addressing behavioral health challenges. Throughout her career, Rachel has been at the forefront of substance use disorder advocacy and education. She has conducted comprehensive trainings nationwide on topics such as understanding substances and substance use, identifying reasonable suspicion, and fostering mental wellness in the workplace. Rachel has worked closely with entities ranging from Fortune 500 companies to non-profits, assisting them in updating their policies to align with best practices while advocating for employer-funded assistance programs to support mental wellness initiatives.

In her most recent role as Director of Admissions for a prominent primary mental health and substance use disorder facility in Denver, CO, Rachel continued her commitment to helping individuals navigate their paths to recovery. She is excited to share her experience and help spread greater understanding of the CCM program and its methods.