Telemedicine is a broad term referring to the use of telecommunications technology by providers to diagnose and treat patients. It connects providers and patients remotely, often in real time, through computers, smartphones or tablets.
UPMC offers telemedicine for both inpatient and outpatient services. Many patients use telemedicine from their home, while some visit outpatient telemedicine centers which are connected through technology to UPMC providers. Providers can also connect with each other to consult on patient care.
MyUPMC video visits are a convenient, secure way to get care through a real-time video conversation with your UPMC provider. All you need is a MyUPMC account and a smartphone, tablet, or computer.
You will use the camera on your device to see both yourself and your provider on the screen where you can both ask and answer questions.
Your provider can order prescriptions and treatments, just as they do in the office.
We offer telehealth for primary care and nearly all specialties for:
UPMC offers telehealth services for many conditions and specialties, including but not limited to:
If you don't see your specialty listed above, please contact your provider to find out if telehealth is an option for your treatment.
By using video visits, you can:
Most UPMC providers — including PCPs, pediatricians, and specialists — offer video visits through the free MyUPMC app.
You'll need a MyUPMC account and app for your video visit.
If you don't have an account yet, visit MyUPMC and click on “Create Account" to sign up. You can also sign up through the app.
Download the MyUPMC app for your:
Go to our Find-a-Doctor site to connect with your PCP, or to search for a new doctor or specialist care.
You can book video visits online with many of our providers, or by calling your doctor's office.
UPMC AnywhereCare offers diagnoses and treatments for minor illnesses and injuries. You never need an appointment.
UPMC Children's Hospital of Pittsburgh and UPMC Children's Community Pediatrics make it easy to book your child's video visit.
Telehealth reimbursement varies depending on payor. Many private and government health care plans are expanding telehealth coverage.
Contact your insurance company to find out if your plan covers or reimburses for UPMC video visits.
Prepare for your video visit
UPMC Outpatient Telemedicine Centers bring specialty physicians close to home through the use of video conferencing technology. Connect to your providers without the need for long travel by finding a Telemedicine Center near you.