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Anthony Artis – Housekeeper, Environmental Services, UPMC Shadyside
Anthony Artis – Housekeeper, Environmental Services, UPMC Shadyside

Life Changing Is … Building a Connection

Anthony A., Housekeeper

“There is a lot of love in this hospital.”

In three years as a housekeeper at UPMC Shadyside, Anthony has made a real mark on the patients there.

Working on the oncology floor, Anthony says he gets really attached to the patients and forms a bond with them. This bond became even more important during the COVID-19 pandemic, when the hospital limited visitation.

“I love our patients, love to talk to them, and I’ll do whatever I can do for them to make their stay as comfortable as possible,” Anthony says. “We talk about their families. I talk about my family.

“I get so connected to them. It’s more like we’re family.”

That connection continues even after patients leave the hospital. Anthony stays in contact with many of them after their discharge.

Anthony tries to make each patient’s stay as comfortable as possible. His first question is always about whether they need anything.

The familial feeling goes beyond just Anthony and the patients he cares for. He feels at home at UPMC Shadyside.

“I love working here,” he says. “My bosses are great. The people in this hospital, the whole crew, we have a lot of love here.”

At UPMC, Life Changing Medicine is about community and caring.

Stories like this one have helped UPMC earn local, national, and global honors over the years. See how our commitment to Life Changing Medicine continues to receive recognition.