Skip to Content
800-533-8762
  • Careers
  • Newsroom
  • Health Care Professionals
  • About Us
  • Contact Us
UPMC
  • Find a Doctor
  • Services
    • Frequently Searched Services
    • Frequently Searched Services
      Allergy & Immunology Behavioral & Mental Health Cancer Ear, Nose & Throat Endocrinology Gastroenterology Heart & Vascular Imaging Neurosciences Orthopaedics
      Physical Rehabilitation Plastic & Reconstructive Surgery Primary Care Senior Services Sports Medicine Telemedicine Transplant Surgery Walk-In Care Weight Management Women’s Health
      See all Services
    • Services by Region
    • Find a UPMC health care facility close to you quickly by browsing by region.
      UPMC in Western Pa. Western Pa. and New York
      UPMC in Central Pa. Central Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Services
  • Locations
    • Locations by Type
    • Locations by Type
      UPMC hospitals
      Hospitals
      Physical Therapy
      Physical Therapy
      Urgent care
      Walk-In Care
      UPMC Outpatient Centers
      Outpatient Centers
      UPMC Imaging Services
      Imaging
      Community Health Centers
      Community Health Centers
      See All Locations
    • Locations by Region
    • Locations by Region
      UPMC in Southwest Pa. Southwest Pa.
      UPMC in North Central Pa. North Central Pa.
      UPMC in Northwest Pa and Ny. Northwest Pa. & Western N.Y.
      UPMC in West Central Pa. West Central Pa.
      UPMC in Central Pa. Central Pa.
      UPMC in Western Md. Maryland & West Virginia
    • See All Locations
  • Patients & Visitors
    • Patient & Visitor Resources
    • Patient & Visitor Resources
      Patients and Visitors Resources Pay a Bill Classes & Events Medical Records Health Library Patient Information
      Patient Portals Privacy Information Shared Decision Making Traveling Patients Visitor Information
      Man uses mobile phone
      Pay a Bill
      Nurse reviews medical chart
      Request Medical Records
  • Patient Portals
  • Find Covid-19 updates
  • Schedule an appointment
  • Request medical records
  • Pay a bill
  • Learn about financial assistance
  • Find classes & events
  • Send a patient an eCard
  • Make a donation
  • Volunteer
  • Read HealthBeat blog
  • Explore UPMC Careers
Skip to Content
UPMC
  • Patient Portals
  • For Patients & Visitors
    • Find a Doctor
    • Locations
    • Patient & Visitor Resources
    • Pay a Bill
    • Services
    • More
      • Medical Records
      • Financial Assistance
      • Classes & Events
      • HealthBeat Blog
      • Health Library
  • About UPMC
    • Why UPMC
    • Facts & Stats
    • Supply Chain Management
    • Community Commitment
    • More
      • Financials
      • Support UPMC
      • UPMC Apps
      • UPMC Enterprises
      • UPMC International
  • For Health Care Professionals
    • Physician Information
    • Resources
    • Education & Training
    • Departments
    • Credentialing
  • Careers
  • Contact Us
  • Newsroom
  • UPMC >
  • Life Changing Is >
  • Employee Stories >
  • Food and Nutrition Services >
  • Isabelle M.
Life Changing Is
Clinical Excellence Stories
Employee Stories
Administrative Services
Environmental Services
Facility Services
Health Care Concierge
Mental Health Therapy
Multicultural Care
Pharmacy
Scheduling Services
Social Work
Support Services
Transplant
Food and Nutrition Services
Anthony A.
Barbara W.
Chuck Z.
Darius B.
Deb E.
Isabelle M.
James G.
Jonathan P.
Imaging
Nursing
Parking Operations
Research
Supply Chain Management
Awards & Recognition
Share Your Story
Life Changing Is
Clinical Excellence Stories
Employee Stories
Administrative Services
Environmental Services
Facility Services
Health Care Concierge
Mental Health Therapy
Multicultural Care
Pharmacy
Scheduling Services
Social Work
Support Services
Transplant
Food and Nutrition Services
Anthony A.
Barbara W.
Chuck Z.
Darius B.
Deb E.
Isabelle M.
James G.
Jonathan P.
Imaging
Nursing
Parking Operations
Research
Supply Chain Management
Awards & Recognition
Share Your Story

Chat Keywords List

  • cancel or exit: Stops your conversation
  • start over: Restarts your current scenario
  • help: Shows what this bot can do
  • terms: Shows terms of use and privacy statement
  • feedback: Give us feedback
Continue
Chat with UPMC
RESTART
MENU
CLOSE
Isabelle M. — Food and Nutrition Services Team Leader
Isabelle M. — Food and Nutrition Services Team Leader

Life Changing Is … Brightening People’s Days

Isabelle M. — Food and Nutrition Services Team Leader

“Have the best smile on your face and be the best you can.”

Isabelle started working in Food and Nutrition Services at UPMC Williamsport in high school. The job quickly became a passion.

“I really liked the interaction that I was getting with patients,” says Isabelle, who started as a host, bringing meals to patient rooms. “Delivering your food, seeing how you are, do you need anything else? I really liked that.

“I was still helping them in a different way. Because every time they’d see me bring up their dinner, they would light up with excitement and happiness.”

Through her work in Food and Nutrition Services, Isabelle tries to bring happiness to patients and her co-workers. She realized the impact that her work had in her first year, when a cancer patient told her how much it meant to him that she always treated him well.

“The things that these people are going through, you never know,” she says. “If I'm having someone training with me, I tell them that important lesson. Even if you're having a bad day, please put that behind you and just have the best smile on your face and be the best you can.”

The Food and Nutrition Services staff strives to improve patient experience by offering more menu options and making sure patients’ meals arrive hot or cold, depending on what they ordered.

“Focusing on little things can make the patient’s stay good or bad,” she says.

Since starting at UPMC Williamsport as a host, Isabelle has worked many different jobs in her department. She’s learned about food production, finances, retail, and has supervised employees.

She now plans to get a degree in management and continue her work at UPMC in the future.

“I have not seen a facility like UPMC that gives you this much opportunity,” Isabelle says. “I've already been here for six years, so I'm not going to stop that. I might as well just keep growing and keep it going.”

At UPMC, Life Changing Medicine means creating a good environment for everyone.


Learn More About UPMC Careers



Stories like this one have helped UPMC earn local, national, and global honors over the years. See how our commitment to Life Changing Medicine continues to receive recognition.

UPMC
200 Lothrop Street Pittsburgh, PA 15213

412-647-8762 800-533-8762

Patients And Visitors
  • Find a Doctor
  • Locations
  • Pay a Bill
  • Patient & Visitor Resources
  • Disabilities Resource Center
  • Services
  • Medical Records
  • No Surprises Act
  • Price Transparency
  • Financial Assistance
  • Classes & Events
  • Health Library
Health Care Professionals
  • Physician Information
  • Resources
  • Education & Training
  • Departments
  • Credentialing
Newsroom
  • Newsroom Home
  • Inside Life Changing Medicine Blog
  • News Releases
About
  • Why UPMC
  • Facts & Stats
  • Supply Chain Management
  • Community Commitment
  • Financials
  • Supporting UPMC
  • HealthBeat Blog
  • UPMC Apps
  • UPMC Enterprises
  • UPMC Health Plan
  • UPMC International
  • Nondiscrimination Policy
Life changing is...
Follow UPMC
  • Contact Us
  • Website/Email Terms of Use
  • Medical Advice Disclaimer
  • Privacy Information
  • Active Privacy Alerts
  • Sitemap
© 2025 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences Supplemental content provided by Healthwise, Incorporated. To learn more, visit healthwise.org
Find Care
Providers
Video Visit
Portal Login