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Crisis Services Acute Need and Diversion Services (CSANDS)

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When traditional outpatient crisis care can't meet your needs, Safe Harbor's Crisis Services Acute Need and Diversion Services (CSANDS) can help.

CSANDS is a 30-day program for adults, age 21 years or older, that includes:

  • Therapy
  • Crisis follow-up services
  • Medication management

The CSANDS program's quick and intensive access to a crisis situation that could lead to:

  • Inpatient hospitalization
  • Job loss
  • Other life disruptions 

To refer someone to CSANDS, call Crisis Services at 814-456-2014. Crisis staff will meet with the person to make sure CSANDS is the right program, or enroll them in one more suitable.

Crisis Therapy Services

CSANDS offers a more intensive level of outpatient services for those who need it.

Therapists can meet program participants up to twice a week either:

  • In their homes
  • In the community
  • At Safe Harbor.

Our master-level therapists have training to work with a variety of issues for those in a crisis.

CSANDS Crisis Follow-Up Care

Follow-up coordinators will make sure services and supports are in place to provide patients with every opportunity to succeed.

During this short-term and focused program, follow-up coordinators will:

  • Coordinate all providers.
  • Coordinate releases of information and record needs.
  • Make referrals.
  • Help people get to appointments.
  • Assist in accessing benefits.
  • Provide ongoing crisis counseling.

Psychiatric Services

CSANDS participants receive quick access to providers so they can get their medication needs met.

They also have longer appointments up to once a week during their time in CSANDS. This allows the chance to discuss and monitor medications.

Who Should I Refer to CSANDS?

Eligibility criteria

To be eligible for CSANDS, a person must be experiencing one or more of the following:

  • At risk for inpatient stay.
  • At risk for job loss/life disruption due to symptoms.
  • Open to crisis services.
  • In need of further supports to stabilize the problem.
  • In need of immediate access to crisis care.
  • Have coexisting substance abuse, medical, MR, forensic, homelessness.

CSANDS exclusion criteria

People will be ineligible for CSANDS due to:

  • Safety risks deemed inpatient level. We will help clients find this level of care.
  • Involuntary — the client must wish to receive these services.
  • Having existing blended case management services.

Contact CSANDS

To refer someone or learn more about CSANDS, call Crisis Services at Safe Harbor Behavioral Health of UPMC Hamot at 814-456-2014.

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